Mass Effect 3 (Bioware/EA)Never underestimate the power of an outraged fan base.
Bowing to pressure from a loud segment of players, Bioware has announced that changes are in the works for the controversial ending to role-playing smash Mass Effect 3. Details about those plans will be revealed next month.
In a post on the company's blog, Bioware co-founder Dr. Ray Muzyka said the criticisms were "incredibly painful" to the team, which had hoped to please fans with the game.
"The passionate reaction of some of our most loyal players to the current endings in Mass Effect 3 is something that has genuinely surprised us," he wrote. "This is an issue we care about deeply, and we will respond to it in a fair and timely way. … Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey."
The players who weren't happy with the ending of the game have been quite effective in voicing their displeasure. A 'Retake Mass Effect 3' Facebook page has amassed over 50,000 supporters, and an associated Twitter account has over 5,000 followers.
One player even complained to the Federal Trade Commission, saying the endings amounted to false advertising on Bioware and EA's part.
While Muzyka addressed the criticisms directly, he did note that the larger reaction to the game has been positive. The changes, he said, won't come at the artistic expense of the game. And he made it clear that the attacks that have accompanied the complaints will have to stop -- immediately.
"We're working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we've received," he said "[However]. some of the criticism that has been delivered in the heat of passion by our most ardent fans, even if founded on valid principles, such as seeking more clarity to questions or looking for more closure, for example — has unfortunately become destructive rather than constructive. We listen and will respond to constructive criticism, but much as we will not tolerate individual attacks on our team members, we will not support or respond to destructive commentary."