Traci Turner figured she was playing it safe when she bought her 6-year-old son a used copy of the kid-friendly Wii game 'Mario and Sonic at the Olympic Winter Games' from the local Gamestop.
Mario & Sonic at the Winter Olympics (Sega)
"They were extremely inappropriate. It was very sexual in nature," she told local ABC affiliate WSB-TV.
Turner bought the game for a playdate and had to explain the situation to some angry parents. But when she reached out to Gamestop for an apology, she was curtly thanked by a clerk and promptly hung up on.
"I didn't have any other motive. I just wanted them to say they were sorry," said Turner.
Buying used games and devices comes with an inherent risk, and while most used purchases go off without a hitch, occasionally consumers find that they didn't exactly get what they paid for.
In 2009, a Florida teen opened up a used Nintendo DS handheld box only to find a bunch of rocks and wadded up newspaper instead of the system. That same year a 6-year-old in the Bay Area found a memory card filled with pornography in a used PSP system his mother purchased from Wal-Mart.
GameStop corporate has since reached out to investigate the matter.